Have you dealt with a difficult participant? We need your stories and tips.
ASTD editor Tora Estep is writing an Infoline on dealing with difficult participants in training. She's looking for anecdotes and information on what has and hasn't worked.
She'd like people to email her with some do's and don'ts by Wednesday, May 12th. She may conduct phone interviews with some people for more information. She may not be able to use everyone's info, but if she uses your tips, she'll attribute them to you in the Infoline.