Good versus evil (technology)
I came across a great article, "Nine Rules for Good Technology," on Robin Good's Weblog. Written by Stephen Downes several years ago, the article's criteria for good technology are still just as astute today. This would be a great primer for anyone thinking about investing in learning technology or upgrading.
The article is available as part of a free, downloadable book by Downes, The Learning Marketplace: Meaning, Metadata and Content Syndication in the Learning Object Economy.