The economy changed the face of the workplace in 2009. More boomers continued working, delaying their retirement; organizations focused on performance and efficiency, expecting workers to do more with less; and technology made more mobile, 24/7 employees.
Expectations for learning changed also. Workplace learning and performance professionals were charged with the task of getting employee skills up to date, finding the company's key competitive advantage, and keeping employees engaged.
What will the workplace look like when the economic recession ends? What efficiencies gained during this cost-cutting economic downturn will emerge as new ways to do business in learning and development?