Saturday, March 13, 2010

Employees Are Full of Feedback

If you have a suggestion to make in the workplace, do you make it or do you keep your mouth shut? Many people take advantage of their right to express themselves.

Fifty-seven percent of employees say they regularly make suggestions in the workplace, according to a survey by Right Management. In fact, 27 percent of employees report that they make more than 20 suggestions per year. Another 30 percent made at least 10 suggestions per year. Only 6 percent made no suggestions at all.

The poll, which was conducted on LinkedIn and included 614 participants from all over North America, found that the most vocal employees are those in management and C-level executives.

Other interesting findings were that number of suggestions does not vary by company size and sales people were the most likely to make suggestions at 50 percent followed by those in HR at 28 percent. In addition, workers ages 55 and over were more likely to make 10 or more suggestions at 76 percent as compared to their colleagues ages 25 to 34 at 51 percent. Women, at 61 percent, were also likely to make 10 or more suggestions as compared to men, at 46 percent.

"Our findings suggest a surprising number of employees go the extra mile by making suggestions in the workplace," says Deborah Schroeder-Saulnier, senior vice president of global solutions at Right Management. "At the same time, however, in our experience there is little evidence that companies really listen to employee suggestions—or, more important, try to benefit from their perspective and enthusiasm."

She advises that companies should not only listen to their employees, but make sure their ideas are acknowledged and acted upon.

Businesses need to remember that communication is a two-way street.

No comments: