Last week I started a series on
de-cluttering your communications habits
to create more effective results. In this post I will share tips to
improve your communication skills by learning to decline more powerfully
and positively. For a lot of people, saying “no” is really hard. For
others, saying “no” gracefully seems next to impossible—yet both
situations have disastrous implications.
“No” is a leadership word. To be effective in any type of leadership
role, we must master the art of the decline. More importantly, the
ability to decline with grace has the multi-pronged benefit of reducing
your to-do list while preserving relationships and building trust with
one other.
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