I was shocked to see a recent article in FederalTimes.com that said that the federal government spent 1.9 percent of their payroll on training between 1997 and 2000. In contrast, the private sector spends averages about 4 percent of its payroll on employee training.
Most of that training money is on upgrading efficiency on job-related tasks, not soft skills pertaining to customer service relations or helping managers communicate with employees.
Apparently, the Obama administration finally recognized the injustice and is set to legislate action to set mandatory spending levels for employee training, retool the performance appraisal process, and create a performance-based pay system.
What percentage of your payroll is spent on employee training? What percentage of payroll should be spent on employee training?