Friday, October 12, 2012

Conflict Management: Lessons From The 2nd Grade

“An 8-year-old's conflict management toolbox proves that managing conflict is not as sophisticated as you might think”

A mother of 8 year old son, Bonnie Hagemann, posted the same conflict management toolbox as it would be of higher organizations, this surprised Saundra Stroope, who helps employees and leaders develop skills to resolve conflicts as her job. She found out that toolbox of that 2nd grader were almost exactly the same as practiced by her. Same as asking for help, compromising, avoiding, sharing, humor, negotiation, ignore and more.

As it is known that conflict resolution is a skill that differentiates high executives from average workers, although how a conflict is taken care of, is never a defined procedure. It varies from experience to practices.

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